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TPM – Third Party Maintenance
Third-party maintenance is a hardware support solution that is independent of the OEM and will support all aspects of your equipment’s lifecycle. Cloud Rush provides global third party maintenance contracts for Cisco, IBM, HP, Dell, EMC, NetApp, Brocade, Hitachi and more. Our knowledgeable staff will help you navigate today’s technologically advanced environment as we are proactive, which will help you make decisions to reduce time, effort, and cost.
Cloud Rush’s TPM will deliver you customized SLA’s (Service Level Agreements) and individual attention. We support our clients with online technical support, phone support, on-site assistance, as well as remote monitoring. The third-party maintenance offered by Cloud Rush will reduce operating costs while increasing flexibility. With faster response times, flexible maintenance contracts, customized support solutions, and the opportunity to extend your asset lifecycle, trusting your maintenance need to a third-party vendor such as Cloud Rush will decrease capital expenditures and supports a smart IT strategy.
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Depending on the size of your organization, Cloud Rush can provide you with affordable options that will help reduce overhead and increase profit margins.
Although your third-party maintenance agreement should be as unique as your organization, there are key differentiators that our clients have come to understand as the Cloud Rush way.
These are as follows:
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Cost Management Strategies
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Flexible SLA’s
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Phone and online support
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On-Site Engineering Assistance
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Remote Monitoring
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OS Support
Ditch the OEM support model that does not provide you with the individual attention you need to get maintenance items handled. Cloud Rush’s third-party maintenance provides flexible, individualized support at a fraction of the cost.
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Here are the manufacturers we currently offer third party maintenance options for:
